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Includes 3 mm insoles that regulate the stiffness of the shoe.
Winter boots with Te-por® membrane with fur, dedicated to orthoses with less rigidity.
Includes 3 mm insoles that regulate the stiffness of the shoe.
We select shoes for the length of the foot of a particular child. Below you will find instructions on how to correctly measure the length of the foot and tables how to convert it to the size of our shoes. Choosing the wrong size destroys the optimal properties of even the best shoes. Usually, due to the rapid increase in foot size in a child, we can choose shoes a maximum of one size larger than the size of the foot (optimally half a size).
For open-toed shoes, 0.5 cm should be added to the size of the foot to get the correct size of the insole. For shoes with covered toes, 1 cm should be added to the size of the foot to get the correct size of the insole.
The actual length of the insole in the finished shoe may differ from the values given in the table +/- approx. 2 mm depending on the type of shoe (outside/covered) and the adjustments applied or the type of warming.
Standing on a sheet of paper, outline the contour of the circumference of the foot. To draw the foot correctly, you need to hold the pencil at a right angle to the foot.
Measure in cm the distance between the farthest points in the figure (a and b)
The stiffness of the shoe is a parameter that determines the width and volume of the inside of the shoe, taking into account the circumference of the foot at its widest point. It is crucial for wearing comfort, especially for people with wider feet, hallux or other orthopedic needs.
Our company offers footwear in different thicknesses - from standard to specialized - so that each customer can choose the model perfectly suited to individual needs.
Aurelka brand footwear is free from defects andcovered by the manufacturer's warranty for the period 24 months from the date of purchase.
Complaints are subject only to physical hidden defects, arising from the fault of the manufacturer in the footwear not worn. In case of repair of hidden defects, the customer cannot request a refund.
The complaint should contain:
1. The name and exact address of the store where the shoes were purchased.
2. The date and number of the complaint submission.
3. Name and address and telephone number of the customer advertising the footwear.
4. Identification of the goods, i.e.: date of purchase, name of goods, unit price, proof of sale.
4. Określenie towaru, czyli: data nabycia, nazwa towaru, cena jednostkowa, dowód sprzedaży.
5. Reasons for complaint: exact list of defects and when and under what circumstances the defects were found.
6. Advertiser's request.
7. Information that the complaint will be considered within 14 working days from the date of delivery of the goods to the facility.
8. Readable signature of the person advertising and the seller accepting the application.
When purchasing our shoes, please inform the customer that the RECEIPT IS THE BASIS OF THE COMPLAINT. If the footwear was previously advertised, the set of documents (complaint and receipt) must also be accompanied by the complaint response of the Company “EL-BUT”. Shoes delivered to the store should be sent to our Company on the day of filing the complaint by the Polish Post. Regardless of the type of damage to the shoes, the store does not have the right to return the receivables to the customer without prior consultation with the MANUFACTURER and written confirmation.
Complaints are not subject to:
• Footwear with obvious defects (visible on the day of purchase).
• Natural wear of shoes.
• Footwear with mechanical damage (abrasions, abrasions, improper fit of shoes to the foot).
• Footwear with damage to decorative elements (locks, ornaments, ornaments, buttons).
• Discoloration of footwear made of natural leather under the influence of sweat, wetting or moisture.
• Convenience of footwear.
ATTENTION!!!
Shoes that are dirty, not cleaned, with an ugly smell will be returned to the store without consideration of the complaint.wstrzymane do czasu oczyszczenia obuwia.
